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How to Build a Real-Time Chat for a Marketplace App with WebSocket

Buyers and sellers in your marketplace app need instant communication, but your system lacks real-time chat. A competitor added chat and saw 25% more engagement. This guide uses WebSocket for 2025.

TL;DR

Build a real-time chat for a marketplace app in 2025 using WebSocket—improve user engagement by 25%, all in 40 seconds.

Introduction

Buyers and sellers in your marketplace app need instant communication, but your system lacks real-time chat. A competitor added chat and saw 25% more engagement. This guide uses WebSocket for 2025.

Key Point 1: Set Up WebSocket Server

Use Node.js with the ws library to create a WebSocket server. This enables real-time messaging with 99.9% uptime. Outcome: Instant messages improve response time by 50%.

Key Point 2: Integrate with Frontend

Connect your React frontend to the WebSocket server. A marketplace app saw 20% higher user satisfaction with real-time chat. Outcome: Seamless communication boosts engagement by 25%.

Key Point 3: Secure and Scale

Use JWT for authentication and AWS for scaling. Tool: Use Socket.IO for easier WebSocket setup. Pitfall: Don’t skip encryption—unsecured chats risk data leaks.

Summary

Set up a WebSocket server, integrate with your frontend, and secure it to add real-time chat to your marketplace app in 2025.

FAQ

How long does implementation take? – 2–3 weeks to build and test.

What does it cost? – $5,000–$10,000, including server costs.

Do I need a dedicated specialist? – A backend dev with WebSocket experience is ideal.

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A unique social platform for Asian markets

New investments digital promotion and sales enablement

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